The following information is provided to advise you of the policies and procedures of FACTS and also to ensure that your learning experience is positive and eventful for you.

It is advisable that the participant brings a diary, note pad and pen to each session.

Written requests for refunds must be 5 working days prior to commencement of class for a refund, minus $150.00 withdrawal fee. No refunds apply once classes have commenced. Ten working days should be allowed for refund cheques to be processed. Refunds of fees is available if classes are cancelled by FACTS, or if a class commencement is postponed by more than 4 weeks unless alternative arrangements can be made).

Qualifications will not be issued until all financial commitments to FACTS have been met.

FACTS holds public liability insurance. Costs for other medical expenses incurred in the course of classes, is to be the responsibility of the participant. Participants are not permitted to use any equipment without first having been instructed in the use of that equipment and have permission to do so.